About Dil Se Care

Built from a family's search for trusted care.

Dil Se Care exists because finding reliable, compassionate caregivers should not be the hardest part of caring for someone you love.

Our story

Born from a personal challenge that changed a life forever.

In 2014, our founder Shubham Dubey suffered a life-changing accident that resulted in a C4-C5 spinal cord injury, leaving him quadriplegic. Overnight, everyday activities that most people take for granted became dependent on support from others.

Even simple tasks required assistance, and one of the biggest challenges faced by Shubham and his family was finding reliable, trustworthy caregivers and support staff. The search was difficult, time-consuming, and stressful. Finding someone who was skilled, dependable, compassionate, and verified was not easy.

Through this experience, Shubham realized that his family was not alone. Thousands of families across India face the same struggle when caring for elderly parents, patients recovering at home, individuals with disabilities, newborn babies, or loved ones who need daily support.

Before his accident, Shubham was pursuing a Bachelor of Business Administration (BBA) and had gained experience running small businesses. Life took an unexpected turn and the BBA went incomplete - but he chose to transform a personal challenge into a meaningful mission.

What started as a solution to his own caregiving needs gradually evolved into Dil Se Care - a platform dedicated to helping families find reliable, verified, and compassionate caregiving professionals.

Our mission

To make reliable caregiving support accessible to every family - and to ensure that no family has to struggle alone when searching for trusted care.

At Dil Se Care, care is not just a service - it is a commitment that comes from lived experience, empathy, and a genuine understanding of what families need.

What this means for your family

Because we have lived the search.

We built Dil Se Care around what we wished had existed for our own family.

Trust

Every caregiver is verified before they reach you. Aadhaar checked, address confirmed in person, background reviewed - because we know what it feels like to wonder.

Transparency

Clear pricing, clear profiles, clear expectations. No hidden fees and no surprises after you sign up. You see what you're paying for, upfront.

Compassion

Care is more than hands and presence. It is dignity, patience, and treating your loved one the way we would treat our own. We onboard caregivers who get that.

Service

A coordinator who actually picks up the phone - throughout your engagement, not just on day one. If something is off, we want to hear it and fix it.

Where we serve

Nagpur and Pune. Today.

Our team of 5 coordinators is based out of Nagpur and serves families across both cities. We are expanding into other Maharashtra cities through 2026 - if you are outside Nagpur or Pune and need help, reach out anyway. We may be able to assist or point you in the right direction.

Office
Neelkamal, Besa Road,
Nagpur 440037
Hours
Mon – Sat
10:00 AM – 6:00 PM

Need a caregiver? We are here.

Download the app to browse 100+ verified caregivers, or reach out on WhatsApp and our coordinator will get back to you within an hour during business hours.

Or browse our 13 services and how it works.